UDC Finance

Summary

• Accurate address information crucial for legal documents.

• Historic complex solution resource intensive.

• Integrated Addressfinder into all online forms and applications.

• Address data now precise and reliable.

• Peace of mind for UDC Finance.

Background

UDC Finance is one of the largest finance companies in New Zealand. A big part of their business is providing car finance to dealerships and their customers. UDC also lends funds directly to customers for vehicles, large pieces of machinery, and equipment including trucks, diggers, and aircraft.

The Challenge

As a finance company that deals with legal documents, UDC needs accurate address information to ensure that they are legally binding. Prior to using Addressfinder, UDC had a complex solution. It required a monthly download of the PAF file that sat within a backend application. They would then run programs to read their customer’s file, extract address data from it, and run it through the backend application. This would provide fixes to the addresses that would be updated by another set of batch programs, or would require manual repair where the address change could not be automated.

The Solution

Before

• Reliance on monthly PAF files

• Complex solution involving many different programs

• Direct intervention needed if an address could not be verified

• Manual address entry for customers

After

• Access to a large database of addresses

• Effortless integration into existing and new systems

• Address autocomplete and address validation on the frontend

• Improved customer experience

The Result

UDC began using Addressfinder all the way back in 2013. They have integrated Addressfinder’s address validation into many different platforms and projects over the years. Their web developers have found each implementation to be easy and straightforward. Addressfinder is now operating in all of UDC’s online forms for both individual and dealership applications. As a result, it has been easy for UDC’s customers to provide their addresses, and UDC have enjoyed the peace of mind in knowing that the address information is precise and reliable.