22 July 2026
Guide: Handling new AU Parcel Locker and Parcel Collect addresses
Guide covering how the introduction of Parcel Locker and Parcel Collect addresses affect your Addressfinder integration and what, if anything, you need to do.
What's changing
From August 2026 (delayed), Australia Post is adding Parcel Locker and Parcel Collect addresses to their Postal Address File (PAF) for the first time. Addressfinder will make these available once the data lands as part of our regular data refresh schedule.
Update: Australia Post has advised that the addition of Parcel Locker and Parcel Collect addresses to the PAF has been delayed. We will update this page once a revised date is confirmed.
Parcel Locker and Parcel Collect are treated as box type addresses, so they follow the same rules as other box type addresses. They are controlled by the same post_box parameter, so for most integrations no changes are required.
| Desired outcome | post_box parameter | Changes |
|---|---|---|
| Search all addresses, including units, levels, street addresses and box types (default) | No post_box param set | No changes needed |
| Search unit, level and street addresses only | post_box=0 | No changes needed |
| Search box type addresses only | post_box=1. Note: this option is only available on the Address Autocomplete API | No changes needed |
If your use case requires PO Boxes and Parcel Lockers to be filtered separately, get in touch and we can discuss options.
Parcel Locker and Parcel Collect addresses will appear in your results once we have received Australia Post's August PAF data (now delayed) and run our monthly data refresh. Your configuration can be updated now and will take effect once the data is live.
Widget
If you have no post_box param set (default), no changes are required. Parcel Locker and Parcel Collect addresses will be included automatically. To exclude them:
Add post_box: "0" to your address_params. This excludes all box type addresses, including Parcel Locker and Parcel Collect.
"address_params": {
"source": "paf",
"post_box": "0"
}API
The post_box parameter controls whether box type addresses are included in your results. The following tables show the available values for each API.
Address Autocomplete API
| Value | Behaviour |
|---|---|
| Omit | Returns box type addresses alongside deliverable addresses (default) |
| 0 | Excludes all box type addresses including Parcel Locker and Parcel Collect |
| 1 | Returns only box type addresses, including Parcel Locker and Parcel Collect from August |
Address Verification API
| Value | Behaviour |
|---|---|
| Omit | Includes box type addresses in verification results (default) |
| 0 | Excludes all box type addresses including Parcel Locker and Parcel Collect |
Address Metadata API
| Field | Values from August |
|---|---|
| box_type | Parcel Locker, Parcel Collect |
Use box_type to identify and handle Parcel Locker and Parcel Collect addresses individually downstream. box_type is also returned in the Address Verification API response.
Plugin integrations
Parcel Locker and Parcel Collect addresses follow the same rules as other box type addresses in all plugins. Allowing or excluding box type addresses will apply to Parcel Locker and Parcel Collect addresses too.
Box type addresses are included by default for these plugins:
- Shopify Plus - Use the Allow PO Boxes toggle to exclude them.
- WooCommerce - Un-check the Include PO Boxes checkbox to exclude them.
- HubSpot - Add "post_box": "0" to your address_params to exclude them.
- Magento - Add "post_box": "0" to your Widget Options JSON in Stores > Configuration > Services > Addressfinder to exclude them.
Box type addresses are excluded by default for these plugins:
- BigCommerce - post_box: "0" is included in the default snippet. Remove this line to include Parcel Locker and Parcel Collect addresses.
Need help?
If you have questions about how these changes affect your setup, or need a hand configuring your integration, our team is ready to help. Get in touch.
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